Ear Health

Ear wax removal

We offer microsuction ear wax removal for just £50

Blocked ears can be uncomfortable and could affect your hearing, balance and everyday life. Our Ear Wax Removal service uses modern microsuction technology to safely remove excess ear wax and help you hear clearly again.

It’s advised that you start using olive oil ear drops around 1-2 weeks ahead of your earwax removal appointment, as this helps loosen the wax before the microsuction. You can ask your pharmacist at the time of booking your appointment if you’re unsure.

Last reviewed: September 2026

Next review: September 2029

Reviewed by: Emma Kilbride

What is ear wax?

Earwax is a natural sticky substance produced in the ear canal. It helps protect your ears by trapping dirt, dust and bacteria before they can reach the deeper parts of your ear canal. Usually, earwax moves out of the ear on its own, however sometimes it can build up and cause symptoms such as:

  • A blocked or ‘full’ feeling ear
  • Earache or discomfort
  • Itching in the ear canal
  • Muffled hearing or loss of hearing
  • Dizziness or balance issues
  • Tinnitus (persistent ringing or buzzing in the ear)

How our Ear Wax Removal service works

1. FREE Ear Health & Hearing Check

Book your appointment online or in one of our pharmacies.* You might be advised to start using olive oil ear drops 1-2 weeks before your appointment. During the appointment, one of our Ear Care Practitioners will examine your ears to check for ear wax build-up and help idenrtify what's causing your symptoms. You'll also be offered a FREE hearing check, and - if appropriate - we can then refer you to specialist audiologists.

2. Ear Wax Removal

If we find a build-up of ear wax, you can choose to have it removed during the same appointment using our quick and gentle microsuction service for £50. If there's no ear wax to remove, there's nothing to pay!

3. Advice & next steps

After your appointment, we'll explain waht we've found and answer any questions you might have. If needed, we'll also advise on next steps - including a free follow-up appointment if needed.

*This service is available in selected pharmacies only.

Ear wax removal aftercare

After you’ve had the microsuction wax removal, it’s recommended to try and keep your ears dry for the following 24-48 hours. If showering during this time, you should use a shower cap or apply a small amount of petroleum jelly to a cotton ball and place it at the entrance of the ear (not inside), to prevent water from going in the ears.

Try to be gentle when cleaning your ears, too, ideally using a dry tissue or clean flannel around the outer entrance of the ear – not inside. If possible, you should also avoid in-ear devices such as earphones just for the first couple of days after treatment. This allows the ears to fully heal.

Why choose Well Pharmacy for Ear Wax Removal?*

  • FREE ear health check
  • FREE Hearing check
  • No wax? No fee.
  • Quick and painless microsuction technology (no water used)
  • Audiology referral if needed
  • Walk in or book online

*This service is only available in select Well Pharmacies.

Products you might be interested in

Ear Wax Removal before a flight

A build-up of earwax can make pressure changes during a flight feel more uncomfortable. If you’re planning a trip and are prone to blocked or sore ears, an ear health check could help identify whether wax is a contributing factor, and removal could help alleviate some of those pesky in-flight ear troubles.

FAQs

Does ear wax removal hurt?
Our microsuction removal method is generally gentle and comfortable, and unlike syringing, it doesn’t involve squirting water into the ear canal. This helps reduce the risk of subsequent infections.
How long does an ear wax removal appointment take?
Appointment times can vary, but we typically allow a total of 30 minutes for an ear health check and subsequent ear wax removal.
Can I remove ear wax myself?
It’s not recommended to try removing earwax yourself, as inserting objects such as cotton buds can actually push the wax deeper into the ear canal and cause further irritation or injury.
Do I need ear drops before my appointment?
It’s recommended to start using olive oil ear drops around a week before your appointment to loosen the wax and allow for easier removal.
Will removing ear wax improve my hearing?
If excess earwax is causing a blockage, then removing it could very well improve your hearing slightly. However, there are other causes of hearing difficulties, so we recommend speaking to your pharmacist if this is one of the symptoms you have.
How often should I have my ear wax removed?
This can vary from person to person depending on how quickly the wax tends to build up, but generally speaking, you might find it useful to have the service every 6-12 months. Your pharmacist will help advise you.
Are there any side effects from ear wax removal?

Microsuction is a safe method of ear wax removal, but you could experience some temporary symptoms such as:

  • A cold feeling in your ears
  • Increased sensitivity to sounds
  • Disorientation or dizziness
  • Throbbing or aching in your ears

These symptoms should go away on their own within 24 hours as your ears adjust. We recommend keeping your ears dry during the 24 hours following your appointment.

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