Contact us
Customer service
Email: hello@well.co.uk
Address:
Well.co.uk
Healthcare Service Centre
Whittle Road
Meir Park
Stoke-on-Trent
Staffordshire
ST3 7UN
Phone: 0333 010 2222 Monday to Friday, 8:30am to 6pm (Excluding bank holidays)
Our chat service is also available for our online pharmacy patients, Monday to Friday 8:30am to 6pm and Saturday 8:30am to 12:30pm (Excluding bank holidays).
Contact your local pharmacy
Find a pharmacy to get contact information for your local pharmacy.
Legal correspondence
Should be addressed to:
Legal Department
Well Pharmacy
Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ
Copied by email to: legal@well.co.uk
Well Healthcare Supplies
If you query relates to our healthcare appliance ordering and delivery service, you can contact us by post or telephone.
Well Healthcare Supplies
Healthcare Service Centre
Whittle Road
Meir Park
Stoke-on-Trent
ST3 7UN
Telephone: 0333 8666 970
Prescription delivery service
If you order your prescriptions from us using our online service, your pharmacy is:
Healthcare Service Centre
Meir Park
Stoke-on-Trent
Staffordshire
ST3 7UN
Online Doctor support
Call us on 020 3514 2205 or message us via your patient record
General and business enquiries
Email: MerchantsFrontofHouse@well.co.uk
Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ
Phone: 0161 259 9100
Monday to Friday, 9am to 5pm (Excluding bank holidays)
Calls are charged at your local standard rate.
Our complaints policy
Press and media enquiries
Email: pr@well.co.uk