Pharmacy services

Pharmacy First Scotland

Pharmacy First Scotland can help you get treatment and support for 28 different conditions.

Get support and advice for 26 common illnesses from your nearest pharmacy

You don't have to wait to health advice and support. Skip the queues at your GP with Pharmacy First.

Advice and treatment for minor ailments without having to visit your GP

Pharmacy First Scotland service is designed to help people living in Scotland access health care quickly without waiting for a GP appointment.

With over 60 locations across Scotland, you can get the help you need on your schedule.

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What can I get help with through Pharmacy First Scotland?

The Pharmacy First Scotland service helps you get treatment from your pharmacist for the following conditions:

Acne Diarrhoea Mouth ulcers
Allergies Earache Sore throat
Athlete's foot Eczema Pain
Backache Headache Period pain
Blocked or runny nose Head lice Threadworms
Cold sores Hemorroids (Piles) Thrush
Constipation Hay fever Warts
Cough Impetigo Verrucas
Cystitis (in women) Indigestion

If you think you have one of these conditions, you can have a private consultation with one of our pharmacists. They can support you with advice tailored to your needs and suggest treatments to help manage your symptoms.

Who can access Pharmacy First Scotland?

To be eligible for this service, you must:

  • be a Scottish resident
  • be registered with a GP in Scotland

Pharmacy First Scotland is available for people who live in care homes and care settings as well as people from traveller backgrounds.

How does Pharmacy First Scotland work?

Find your local Pharmacy

You can head into your nearest Well Pharmacy branch. Find yours using our locator.

Speak to one of our pharmacists

You'll have a consultation with a pharmacist in a private space. Your conversations will always be confidential.

Start your treatment

If you need a medication, you'll be prescribed a treatment. Our pharmacist can also offer you health advice to help you manage your symptoms.

Can my pharmacist refer me to other specialists?

Yes. If you need more help with a health condition or ailment, your pharmacist may refer you to:

  • Your GP
  • A dentist
  • An optometrist
  • Another NHS service

If you need further treatment or specialist support, they'll discuss this with you during your private consultation.

Do I have to use the same pharmacy each time I access Pharmacy First?

No, you can go into any pharmacy of your choosing to buy over-the-counter products, get your prescriptions or seek health advice.

However, going to the same pharmacy can be beneficial because the local team will have a record of your treatment that can make future use of the service quicker and help you receive the right care.

Can I still see a GP about my health concerns?

Yes. Pharmacy First Scotland is intended to help you access, quick and efficient care in your local area. But you may still want or need to speak to your GP about your current health.

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