Well Care Home Services

Providing bespoke care home services across the UK

Service provider holding the hands of a care home patient.

Your trusted partner for safe, people-centred pharmacy support

We’re proud to be the UK’s largest independent pharmacy, trusted by over 600 care homes and 16,500 residents nationwide. With over 70 years of experience, we understand the pressures of delivering exceptional care, and we’re here to make it easier.

Our dedicated Care Home Services team provides a reliable, compliant and fully-scalable pharmacy solution tailored to you. Whether you’re an independent home, a national care group, an extra service or a domiciliary care provider, we deliver personalised support that enhances safety, efficiency and resident wellbeing. We serve care providers across England, Scotland, Wales and Northern Ireland, combining the strength of a national provider with the dedication and attentiveness of a local partner.

Experience you can rely on

National pharmacy network supporting care homes across the UK
Over 90,000 care home items dispensed every month
More than 71 million prescriptions processed each year
99% order accuracy for added peace of mind

A team that knows your home

Dedicated care home pharmacy support
Named pharmacy coordinator for day-to-day help
Fast turnaround on urgent medication requests
Specialist dispensing services designed for care settings

Medication management made easy

Digital Pharmacy Hub for simple ordering and tracking
Integration with 5 leading eMAR systems
Automated reminders and delivery updates
Less paperwork and greater visibility

A move that's smooth

Structured 6-week onboarding plan
Full implementation guides
MAR chart integration
Digital training to help your team get started with confidence

Safe, compliant care

Clinical leadership and governance expertise
Active involvement in national patient safety initiatives
90%+ customer satisfaction
Over 26,000 5★ TrustPilot reviews

Extra benefits for your team

Free consumables included
Access to online training resources
Exclusive 10% staff discount at Well Pharmacy

Find us on Trustpilot

Rachel Smith, Care Home Manager, Adbolton Hall

“The transition to Well was smooth and meds have been correct for the first time in months and if there is a concern, a quick phone call ensures it’s corrected. It’s an easy process now ordering medication and is delivered when expected so no last-minute rushing around.”

Sarah Jones, Registered Manager, Glanmarlais

“I would like to congratulate Well Pharmacy on our smooth transition, they have been supportive, patient and extremely helpful, they are available on the telephone and will assist with anything, I would not hesitate to work with Well, their delivery service is prompt and efficient and they have gone above and beyond.”