Pharmacy First will help you get seen by a healthcare professional quickly.

Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Well Pharmacy and have a private consultation with one of our pharmacists whenever you need to.

Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.

Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.

If it turns out you need treatment from a GP, your pharmacist can also refer you to them.

Only patients in England will be eligible for the Pharmacy First service.

If you are based in Scotland, you can access the Pharmacy First Scotland service.

If you are based in Wales, the Common Ailments Service can help you get help for minor illnesses.

If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.

Our pharmacist will want to understand:

• The symptoms you’re experiencing
• Your medical history
• If you’re experiencing any other types of illness.

This will help them recommend treatments and medicines that will work for you.

Video consultations are available for our customers who use our NHS repeat prescription service.

Download our app in the App Store or on Google Play to start enjoying free prescription delivery and to speak to our pharmacy team online.