Pharmacy services

Urinary tract infections in women

What is a urinary tract infection?

Urinary tract infection (UTI) is any infection in the bladder, urethra or kidneys. A UTI can happen to anyone, but it is more common in women. This is because women have a shorter urethra than men, so it is easier for bacteria to get into the urinary system.

If you get a UTI, you may:

  • Feel pain in your lower abdomen, back or under the ribs
  • Have a burning sensation when you pee
  • Have urine that looks dark, bloody or cloudy
  • Have the sudden urge to pee or pee more frequently, especially in the night.

How can I get treatment if I think I have a UTI?

You can get support, advice and treatment for UTIs through Pharmacy First.

Pharmacy First is a scheme offered at all Well Pharmacy branches to help support people with common conditions. It’s a free and confidential service that allows you to skip queues at your GP.

You don’t need to book an appointment, just head into your nearest Well Pharmacy and ask if you can talk to a member of staff about your symptoms. One of our pharmacists will assess you and prescribe medicine if you need it.

You’ll need to pay for any prescriptions unless you have an existing exemption.

Who can access Pharmacy First services for urinary tract infections?

Women between the ages of 16 and 64 can access our Pharmacy First service for UTIs.

If you are younger than 16 or older 64, and need help with a UTI, you should arrange an appointment with your GP or call 111, for further support.

Get help for your UTI at your local Well

Find your nearest Well Pharmacy, for expert advice and support for your health concerns