Pharmacy services
Substance misuse
We can help you if you use drugs that are not prescribed for you

If you are dealing with substance misuse, you can find support, advice and resources at your nearest Well pharmacy branch.

We offer a range of services to help if you use drugs that are not prescribed for you. The services we offer will vary from pharmacy to pharmacy.

If you want to find out which services are found at your local pharmacy, give them a call or ask to speak to the pharmacist in their private consultation room.

How Well can help you with substance misuse

Needle exchange

Pharmacies who offer a needle exchange service can give you free injecting equipment, to make sure that if you are injecting, you’re doing so safely. Depending on the area in which you live, you could get different sizes of syringes and needles, citric acid and filters.

Supervised consumption

Taking prescribed medicines under the supervision of a pharmacist will help you maintain regular dosing. Our staff will dispense and keep the prescription and medicines safely for you, then check that you’ve taken all the medicines each day.

Resources and tools

Beyond the support your pharmacist might provide in person, they may also help you find additional resources for substance misuse. This might include putting you in touch with organisations offering further support and information, including FRANK and the NHS.

How does your needle exchange service work?

People who inject drugs can cause themselves harm from the injecting process. You’re less likely to cause harm if you are using the right equipment and disposing of it safely after each use.

Pharmacies who offer a needle exchange service can give you free injecting equipment, to make sure that if you are injecting, you’re doing so safely. Depending on the area in which you live, you could get different sizes of syringes and needles, citric acid and filters.

Equipment may come in a ready-made pack, or sometimes you can ask for exactly what you need. You will be expected to return used needles back to the pharmacy in the container provided to you.

The pharmacist will also be able to talk to you about how you can reduce the risk of harm when injecting.

This service reduces the risk of you catching infections, such as HIV and Hepatitis B & C, provides you with information on how to inject more safely, and keeps the community safe by encouraging you to return used needles.

How can you help with supervised medicine consumption?

People who are on a treatment programme may be prescribed medicine. This will allow you to stabilise and then follow your treatment plan to gradually reduce your use over time.

Our supervised consumption service helps you to maintain regular dosing by taking the medicine in the pharmacy.

Our staff will dispense and keep the prescription and medicines safely for you, then check that you’ve taken all the medicines each day. They will help you to make sure that you are taking the right dose, stop you from taking the medicine if we think it is unsafe for you to do so and let your keyworker know if we’re concerned about your welfare.

Where can I find further support?
There are many organisations and charities that can help. These include:

Find your local Well Pharmacy

With over 760 pharmacies across the UK, your nearest substance misuse service is never too far away. Head into your nearest Well and speak to one of our team to see how we can help you.

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